Internet service provider

When my husband died suddenly, one of the first things I did was intentionally simplify my life. I automated as many bills as soon as I could; most of them I changed to my own name, but one or two I left in my husband’s name. One of those turned into a blessing later, when my home internet connection needed upgrading. The customer service woman gave me a “new customer” deal rather than “upgrading current customer”. It was an unexpected, but welcome, savings. It’s temporary, of course; after a year it became a “renewing customer” arrangement, not quite as big a savings. It’s bad marketing in the sense that you want to keep current customers; it’s far easier to keep customers than it is to get them back. But since their competition is Comcast… Comcast has had so much bad publicity for their absolutely terrible customer service and byzantine cancellation policies, that Frontier swept up lots of disgruntled customers. Frontier provides us with good enough service. Who else were we going to switch to?